Be the voice of the LSKD community

At LSKD, our community is everything. We exist to inspire people to be 1% better every day and this role sits at the heart of that mission.

We’re looking for a Community Engagement Specialist to create genuine, real-time connections across our social platforms and community spaces. You’ll deliver fast, human interactions that make every member of our community feel seen, heard and inspired while fostering an engaged and thriving Facebook Community Group.

If you love building relationships, thrive in fast-paced digital spaces, and believe community is more than just comments and likes, this could be for you.

This is a Full Time Role, we support our community across all seven days of the week with a rotating team roster Monday - Sunday, shift times vary between 6am - 5pm.
 

What You’ll Be Responsible For

Reactive Engagement

• Respond to comments, DMs, mentions and tagged content across Instagram, TikTok, Facebook and emerging platforms
• Support engagement across CX channels including email, live chat and phone when required
• Deliver fast, on-brand and human interactions that strengthen connection
• Monitor conversations and sentiment to ensure every community member feels supported
• Identify opportunities to create Unreasonable Moments through everyday interactions

Proactive Engagement

• Actively engage with our community through user-generated content, stories and conversations
• Support proactive interaction across TikTok, Instagram, Strava, YouTube and emerging channels
• Participate in relevant trends and conversations in a way that feels authentic to LSKD
• Spark conversations that inspire our community to be 1% better

Facebook Community Group

• Plan, create and schedule engaging, value-led content
• Moderate and maintain a positive, inclusive and inspiring space
• Encourage participation through sharing wins, feedback, photos and stories
• Continuously evolve the group experience in line with LSKD values

Community Voice & Insights

• Act as the internal voice of the community, sharing insights, feedback and emerging trends
• Identify recurring themes and opportunities to improve customer experience
• Maintain strong communication loops with relevant teams

Collaboration

• Work closely with Social, Digital Marketing and CX teams to ensure alignment
• Support campaigns through engagement and community activation

What You’ll Bring

• A genuine passion for community building and human connection
• Exceptional written communication skills with a strong sense of tone and brand voice
• Ability to move quickly while maintaining care and quality
• Strong awareness of social trends and digital culture
• Emotional intelligence and the ability to navigate conversations with empathy
• A proactive mindset, you don’t just respond, you create momentum

Benefits and perks

• Work in a founder-led business, shaping the future of our brand at scale
• Thrive in a vibrant, creative, and collaborative office culture
• HQ location nestled between Brisbane and the Gold Coast - easy commute within reach of your all-important lifestyle
• Team discounts on LSKD gear and exclusive partner perks
• Access to wellbeing support through our Employee Assistance Program
• Top tier paid parental leave program
• Professional development opportunities: workshops, multi-day sessions, Audible listening to our LSKD book library, vision and goal setting/coaching
• Get active with fitness initiatives and community events - on-site gym, 3 x weekly lunch time team workouts
• Reimbursement for participating in fitness events
• Be part of a brand that values creativity, innovation, culture, and community, and inspires people to be 1% Better Every Day

Why LSKD?

LSKD is an Australian-owned and operated, community-focused brand with our HQ in Loganholme, creating high-quality, functional sportswear with a street aesthetic. We move fast, challenge the status quo, and constantly evolve, inspired by a mindset of curiosity, creativity, and the drive to be 1% Better Every Day.

Join us and you’ll be part of a culture that values innovation, collaboration, impact, and community; where your ideas matter, your work shapes the brand, and your contribution is part of something bigger.

So what do you need to get the gig? Turn this application upside down: blow it out of the water and show us why you want to be part of Australia's fastest growing activewear brand!